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67Business Greeting & Meeting Around The World
" You can't shake hands with a clenched fist." - Indira Gandhi The most significant gesture in business and in life is a handshake. In many cultures it is the unspoken message that accompanies our words. A handshake often takes place when you...
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79Corporate Gift Giving & Receiving
Giving gifts in business is a way of developing and maintaining relationships. It may be done between the company and its customers, between the company and its employees or among employees within the...
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65Customer Service Etiquette For Businesses
Have you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your company when you or the people who represent you lack proper manners? Do you know how many clients are...
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51Online Etiquette
According to a recent survey, 74 percent of business communication takes place by e-mail, voice mail, telephone, cell phone and fax. When you can't be there "in person," use these cutting edge courtesies to make a great first impression and to grow...
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55Learn How To Network
Learn how to prepare for and profit from any networking opportunity, whether it is a planned event or a chance encounter. Being comfortable talking with others on a professional or personal level helps you...
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61The Etiquette Of Death
Do you find it difficult to offer your sympathy when someone you know dies? Do you worry that you will use the wrong words or that you will intrude on the other person’s grief? When someone you know suffers a loss, the kindest thing you can...
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63First Impressions In The Office
Learn how to prepare for and profit from any networking opportunity, whether it is a planned event or a chance encounter. Being comfortable talking with others on a professional or personal level helps you...
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54Holiday And Party Etiquette
One thing you can count on during the holiday season is the obligatory office party. No matter what the size of the organization, there is always an effort to bring coworkers together for one more moment of...
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68Business Dining Etiquette
You can make or break an opportunity by the way you conduct yourself during business meals. While table manners are basically about using good judgment and being sensitive to others, some people have brought such variety to the way they eat that many of us now wonder what is acceptable and what is not.
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63Dining Etiquette
Have you ever wished that you had paid closer attention to your mother when she told you how to eat your soup and butter your bread? Well, Lydia Ramsey is not your mother, but she has compiled a list of 85...
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